Shipping Policy

A MESSAGE TO YOU

We know you are excited to get your products, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast. 

AUS POST NOTICE

We ship with Australia Post, Aramex AU, Toll, PF Logistics, CouriersPlease, DPEX, New Zealand Post, and Aramex NZ, and they might be currently experiencing delays in their delivery due to the holiday season. We are still working hard with them to make sure you receive your order on time. We apologise for this delay and thanks a lot for your understanding.

WHERE IS YOUR HQ AND WAREHOUSE BASED?

Our warehouses are located in Sydney, NSW and our office is located in Adelaide, SA. 

IS DELIVERY FREE?

For a limited time only we are offering FREE Delivery Australia & New Zealand Wide with no minimum order value.

DO YOU PROVIDE WARRANTY?

Yes, we provide 100 Day Risk-Free Trial.The 100 Day risk-free trial is only applicable on the products in which it is listed; the products in which it is not listed, it doesn't apply. Also, there is 12-month warranty included in every product. The respective product page would advise what trials, guarantees, or warranties it offers.

HOW LONG UNTIL I GET MY PRODUCT?

We ship all products within 1-3 days of purchase, ensuring you get your product as soon as possible. 

You will receive your product usually within 5-15 business days of placing your order, it is largely dependant on how fast Australia Post, Aramex AU, Toll, PF Logistics, CouriersPlease, DPEX, New Zealand Post, and Aramex NZ are since their enterprise is experiencing large volumes of package delivery.