Shipping Policy

A MESSAGE TO YOU

We know you are excited to get your products, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast. 

SHIPPING UPDATE & DELIVERY NOTICE

We now exclusively ship with Australia Post (AU orders) and New Zealand Post (NZ orders).

Please note: Due to high demand and logistics constraints, some New Zealand orders containing battery-operated products may experience slight delays. Rest assured, we are working closely with our logistics partners to get your order to you as soon as possible.

Our processing time is:

• Orders placed Monday – Friday before 2 PM: Processed within 24 hours.
• Orders placed Friday after 2 PM – Sunday: Processed on Monday.

Delivery typically takes 5-12 business days after dispatch, depending on courier efficiency.

WHERE IS YOUR HQ AND WAREHOUSE BASED?

Our warehouses are located in Sydney, NSW and our office is located in Adelaide, SA. 

IS DELIVERY FREE?

For a limited time only we are offering FREE Delivery Australia & New Zealand Wide with no minimum order value.

DO YOU PROVIDE WARRANTY?

Yes, we provide 100 Day Risk-Free Trial.The 100 Day risk-free trial is only applicable on the products in which it is listed; the products in which it is not listed, it doesn't apply. Also, there is 12-month warranty included in every product. The respective product page would advise what trials, guarantees, or warranties it offers.